Create a new Provider and then a new Messaging API channel, select Messaging API as channel type
From the channel Basic settings area copy Channel secret and paste it into ChatBot > Settings > Line > Synchronization > Channel secret.
From the channel Messaging API area generate a Channel access token (long-lived), copy it and paste it into ChatBot > Settings > Line > Synchronization > Access token.
Enter your Webhook URL into Webhook URL and click Verify. Get the Webhook URL from ChatBot > Settings > Line > Synchronization > Webhook URL.
Enable Use webhook.
Scan the QR code with your LINE mobile app to start writing to your channel.
Disable the Auto-reply messages setting.
You're done. All messages sent to
your LINE bot account will appear in the conversation admin area of
ChatBot.
More information
You have 7 days from when the end
user's message was sent from WhatsApp to reply to the message.
Stickers are not supported.
ChatBot rich messages are automatically converted to LINE rich messages when possible, otherwise they are removed from the message.
LINE conversations and messages are compatible with routing and queue.
The chatbot is supported. The human takeover feature is supported.
The supported AI features include language detetction, spelling correction, multilingual via translation, Google search.
The follow-up message is supported, but the message is always sent, also if an agent replies.
The offline message is supported, but the timetable is not sent.