With this feature, your chatbot can
undergo training using your website texts or PDF documents.
Once the training is successfully
completed, the chatbot will be able to answer questions related to your
contents.
To initiate the chatbot training, input the URL of your content in Settings > Artificial Intelligence > Open AI - Training Sources.
It is possible to enter URLs for websites, text or PDF files, or XML sitemaps.
PDF and text files can also be uploaded from Settings > Artificial Intelligence > OpenAI - Training Sources - PDF and Text Files.
Once the sources are set, click the Train your chatbot button and await completion of the training process.
You can add and manage personalized question and answers from Settings > Artificial Intelligence > OpenAI - Questions and answers and from the chatbot training window.
Information
It is only possible to upload files in PDF and TXT formats.
You can provide the website URL and
all child URLs will be included and crawled, but with large websites, it
is more efficient and less prone to errors and infinite link loops to
utilize an XML sitemap instead of relying on the website URL.
You can create it with a service
like https://www.xml-sitemaps.com.
If you want to train your chatbot
using specific pages from your website instead of all of them, you can
make use of an XML sitemap.
Create one using a tool like https://www.xml-sitemaps.com,
and then remove the pages you do not wish to include by editing the
file in a text editor.
To use the XML sitemap, you need to
upload it either onto your server or an external online location.
Afterward, add the URL of the
sitemap in Settings > Artificial Intelligence > OpenAI - Training sources.
If you are training OpenAI with a
multi-language website, you can limit the chatbot to retrieve answers
only from the pages in the user's language.
To activate this feature, go to Settings > Artificial Intelligence > OpenAI > Multilingual Training Sources.
For ChatBot to comprehend the language of your web pages, the <html> must contain the attribute lang.
As soon as the training is
completed, the uploaded files are removed.
Every time you need to retrain the
chatbot, you are required to upload all the necessary documents for its
training once again.
To add new training sources, simply train the chatbot again.
The previous training sources will not be lost, and only the new sources will be added.
The ChatBot articles are used as training sources automatically.
The embedding model is essential for training your chatbot and handling all user messages.
We currently use the text-embedding-3-small model.
It is necessary for these scenarios and cannot be disabled or changed.
You can find pricing information at https://openai.com/pricing.
Check out the pricing for the text-embedding-3-small model in the Embedding models section.
The responses generated by OpenAI
have the feature to include in the reply a link to the corresponding
website page where the answer was sourced.
Click Delete training to remove all previous training data for the chatbot.