Manage, create, and delete agents and admins from the Users area.
Configure agents' privileges and permissions from Settings > Admin > Agent privileges.
It can create a supervisor from Settings > Admin > Supervisor. The Supervisor is a special agent with specific privileges, it must be an administrator. You can add multiple supervisors by adding comma separated admin IDs.
To create an agent or ad admin, go to the users area and click the button Add user on the top right.
Only agents and admins can log in the ChatBot admin area.